Refund policy
At Choco’s Corner, every item is made especially for you.
Because our products are created on demand, we handle returns a little differently — with care, clarity, and fairness.
All sales are final
Since each product is printed or produced specifically after an order is placed, we do not accept returns or exchanges for:
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Change of mind
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Incorrect size or color selected by the customer
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Personal preference after delivery
Please double-check product details, sizing charts, and colors before placing your order.
Damaged or incorrect items
If your item arrives damaged, defective, or incorrect, we’re truly sorry — and we’ll make it right.
Please contact us within 7 days of delivery with:
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Your order number
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Clear photos showing the issue
Once verified, we will offer:
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A replacement, or
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A refund, depending on the situation
No need to return the damaged item.
Refund processing
Approved refunds will be issued to your original payment method.
Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Shipping issues
We are not responsible for:
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Delays caused by the carrier
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Incorrect shipping addresses provided at checkout
If a package is returned due to an incorrect address, a replacement may require additional shipping costs.
Need help?
We’re always happy to help.
If you have any questions, please contact us at:
📧 hello.chocoscorner@gmail.com
Thank you for supporting Choco’s Corner — a little corner made with love, paws, and care 🤍🐶